Flex Member Management Software Features

Card Access Members can be issued with bar-coded, photo-id cards or magnetic swipe cards, which they use on entry to the facilities offered by your business. When members check-in, a variety of validations are performed on their membership and an operator alert is signaled if there is a problem. This feature allows staff time to be better spent elsewhere rather than manually checking membership cards. Multiple card readers and barcode scanners can be connected to a single personal computer (PC).

Member Maintenance Flex Member Management Software maintains membership information in an orderly and easy to use fashion. Many members' details may be viewed and modified simultaneously, as well as reporting and member visit profiling. No longer are you restricted to clunky old-fashioned user interfaces - Flex Member Management Software uses state-of-the-art user interface techniques to provide the user with an efficient work experience.

Member Profiling Each time a member visits your Center, the time and date are recorded. Flex Member Management Software provides a graphical representation of a member's visit history, easily highlighting periods of high and low usage. Flex Member Management Software helps you predict busy and quiet times which allows for better staffing levels and more accurately targeted promotions.

Direct Debtors More and more period-payment based businesses are beginning to use Electronic Direct Debits. Flex Member Management Software tracks the members who are direct debtors and allows you to automatically roll forward next payment dates.

Business Analysis Reports & Graphs Flex Member Management Software provides a range of reporting and graphing tools to allow you to monitor and analyze the operation of your business. An extensive set of reports coupled with business graphs, high usage tools and business snapshot/summary tools put the power of control at your fingertips.

Payment Tracking Flex Member Management Software monitors your bottom line. If a member is late in making their next repayment Flex Member Management Software immediately informs your staff when that member checks in. Late repayments may become a thing of the past if members know that Flex Member Management Software is on guard.

Appointment Book The Appointment Book allows you to schedule and record member bookings for an extendible set of appointments (.e.g. "Fitness Test"), against the staff member taking the booking. Bookings for resources can also be tracked, for example, bookings for solariums or massages, all through an intuitive graphical user-interface.

Security and Auditing Flex Member Management Software provides different levels of operator access, controlled by a login procedure. Normal users are not permitted to perform sensitive operations, such as deleting a member, altering payments or viewing financial reports, whereas administrator users have no restrictions. All activities performed by Flex Member Management Software users are recorded, facilitating sophisticated auditing and business monitoring.

Graphs and Reports Available in Flex Member Management:

Report or Graph

Expiry Report

Dormant Report

Member Visits Report

Cancelled Member Report

Payments in Arrears Report

Activity Report

Payment Report

New Member Report

Suspended Members Report

Member Type Report

Referral Source Report

Promotion Source Report

Member by Suburb Report

Member by Sales Person Report

Member Occupation Report

Member Renewals Report

Member Notes Report

Member Birthday Report

Appointment Schedules Report

Loyalty Points Report

Sales Receipt (non-POS)

Direct Debtors Report

Accounts Report

Members by Advertisement Source Graph

Expected Revenue Graph

Revenue Graph

Member by Type Graph

New Members Graph

Member Renewals Graph

Member by Sales Person Graph

Member by Advertisement Source Graph

Member by Suburb Graph

Point Of Sale Comprehensive Point of Sale support using a simple yet powerful user interface modeled on a traditional cash register. TheFlex Member Management Software POS system provides inventory management and supports docket printers for receipt printing and cash drawers.

Loyalty Points Loyalty points can be assigned to various member events, such as membership renewals and product purchases. Loyalty member events can also be restricted to within a date range so that you can run promotions and other marketing incentive programs.

Mail Outs Flex Member Management Software provides a data export feature that enables follow-up mail outs using Microsoft Word. Letters, envelopes and labels can be produced for purposes of sending payment reminders, renewal notices, welcome letters and other promotional literature.

Network Ready Flex Member Management Software can support multiple networked computers on a local area network such as Windows 95, 98, 2000, ME, XP and Windows NT networks. This facility allows multiple staff access to a central member database so that member details, appointments etc. can be updated and queried from many locations. Furthermore, card readers can be attached to each computer connected to the network allowing businesses with multiple entrances to perform physical access control.

Software and Hardware Requirements Software Requirements: Windows 95, 98, 2000, ME, XP, or Windows NT 4.0 and Internet Explorer 4.0 or newer. Minimum Hardware Requirements: Pentium 200 MHz, 32Mb RAM, 50 Mb free hard drive space, CD ROM drive, Sound Card and Speakers. Optional Hardware Requirements: Magnetic Swipe Cards, Magnetic Swipe Card Readers, Bar Code Scanners, Output Trigger (for turnstiles, etc.) Basically, there are two purchase options: The Buyout Option and the EFT Option.

? With the Buyout option, for $790 you own the software and the license forever, and you get the 1 st 30 days of free technical support. (Note: You can choose to add the Support & Upgrade Package to your Buyout for $35/month for 18 months which includes free unlimited technical support, plus any upgrades and/or new versions.)

? The EFT option is an 18-month agreement, after which time, you own the software and the license. The per-month charge is determined by the volume of transactions as follows:

0 - 50 transactions $ 65 a month

51 - 100 transactions $ 95 a month

101+ transactions $145 a month

Fast Fun Fitness chose the Flex Member Management Software over other programs because there are no hidden fees, no per transaction fees, no yearly fees and they don't take a percentage of your monthly membership dues. Flex Member Management offered the best value by giving our club owners more reports, security and tracking tools for their investment. (When making your own comparisons, don't be fooled by slick sales reps, read the fine print on all the fees they charge you.)